Keeping Our Patients Safe and Healthy at Delmar Family Dental.
We hope this letter finds you and your family in good health. Our community and our nation have been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your health and safety.
Infection control has always been a top priority for our practice, and you likely have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff during this time of hyper-alertness. Some of these changes will be temporary while we are still dealing with this event, and others may be permanent.
For example:
- When we confirm your appointment, we will ask you some screening questions. You will be asked those same questions again when you arrive for your appointment.
- When you arrive for your appointment, please call us from your car. We will let you know when we are ready for you to enter. We are spacing out appointments and carefully managing the flow of patients in and out of the office to maintain social distancing.
- Our office door handles, chairs, and other surfaces will be disinfected frequently.
- When you enter the office, be sure to wear a mask, and we will ask you to immediately wash your hands or use hand sanitizer. You will notice sinks and hand sanitizer throughout the office for you to use as needed. We will ask you to wear your mask at all times that we are not actively working in your mouth.
- We will also take your temperature when you enter the building.
- You may see that our waiting room will no longer offer magazines and so forth, since those items are difficult to clean and disinfect.
- You may notice that the staff is more covered up with personal protective equipment. We may look different, but we are the same friendly staff waiting to help you!
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 314-432-5988.
Thank you for entrusting us with your dental health. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Be safe and stay healthy!
Dr. Goldenhersh and the Delmar Family Dental team
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